API - Performance Degradation

Incident Report for Webdox CLM

Resolved

This incident has been resolved.

Posted Jun 24, 2026 - 17:10 GMT-04:00

Update

We are continuing to monitor for any further issues.

Posted Jun 24, 2026 - 16:08 GMT-04:00

Update

We are continuing to monitor for any further issues.

Posted Jun 24, 2026 - 12:53 GMT-04:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2026 - 10:42 GMT-04:00

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 24, 2026 - 09:49 GMT-04:00

Investigating

We are currently experiencing issues with our API that may be causing errors for some customers. Our team is actively investigating.

We will provide updates as soon as we have more information.

Posted Jun 24, 2026 - 09:10 GMT-04:00

This incident affected: Sites And Services - Americas (Webdox CLMS Backend, Webdox CLMS API, Webdox CLMS Brain).