A fix has been implemented and we are monitoring the results.
Posted Oct 22, 2026 - 19:47 GMT-03:00
Identified
We have identified the cause of the delays in processing bulk operations. Bulk signature requests and progress notifications are gradually returning to normal. No action is required on your part; queued operations will be completed automatically.
Posted Oct 22, 2026 - 19:29 GMT-03:00
Investigating
We are investigating delays affecting bulk operations on the platform.
What you may experience: delayed or missing progress notifications for bulk signature requests; bulk signature sending taking longer than usual; slower exports, user imports and bulk document classification.
Posted Oct 22, 2026 - 19:17 GMT-03:00
This incident affected: Sites And Services - Americas (Webdox CLMS FrontEnd, Webdox CLMS Backend).