External Services : Provider [EC][COL] [PER]- Verifik

Incident Report for Webdox CLM

Resolved

This incident has been resolved.
Posted Jul 29, 2025 - 10:01 GMT-04:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 28, 2025 - 12:36 GMT-04:00

Identified

External Services "Verifik" Response With Status Request timed out,This issue Ongoing monitoring in progress. Updates will be provided as they become available.
Posted Jul 28, 2025 - 08:51 GMT-04:00

Investigating

External Identity Verification "Verifik" service for Ecuador, Colombia and Peru Customers experiencing Degraded Performance
Posted Jul 28, 2025 - 08:46 GMT-04:00
This incident affected: External Services ([COL] - Verifik, [EC] - Verifik, [PE] - Verifik).