Performance Degradation - High Response Latency

Incident Report for Webdox CLM

Resolved

This incident has been resolved.
Posted Apr 28, 2026 - 15:09 GMT-04:00

Update

We are continuing to monitor for any further issues.
Posted Apr 28, 2026 - 14:39 GMT-04:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2026 - 13:19 GMT-04:00

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 28, 2026 - 12:10 GMT-04:00

Update

We are continuing to investigate this issue.
Posted Apr 28, 2026 - 11:39 GMT-04:00

Investigating

We are currently investigating this issue.
Posted Apr 28, 2026 - 10:29 GMT-04:00
This incident affected: Sites And Services - Americas (Webdox CLMS Backend, Webdox CLMS API, Webdox CLMS Signature).
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